Terms & Conditions

Welcome to Mirella Mart. By accessing or purchasing from our website at www.mirellamart.store, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions govern your use of the Mirella Mart website and the purchase of products through our store. By using our site, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

2. Products & Availability

Mirella Mart sources its products through a network of trusted third-party suppliers. As a result, product availability is subject to supplier stock levels and may be limited at any given time. We make every effort to keep our catalog accurate and up to date; however, we cannot guarantee that all items displayed on our website are in stock at the time of your order.

In the event that a product becomes unavailable after your order is placed, we will notify you promptly and offer a full refund or an alternative product of equal value.

3. Ordering & Payment

By placing an order on our website, you are making an offer to purchase the selected products at the listed price. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Payment must be made in full at the time of purchase. We accept all major payment methods as displayed at checkout. All prices are listed in the store currency and are inclusive of applicable taxes unless otherwise stated.

4. Shipping & Delivery

We ship to customers worldwide. As our products are sourced from third-party suppliers, estimated delivery times are as follows:

Standard Delivery: 10–20 business days from the date of dispatch
Delivery times may vary depending on your location, customs processing, and carrier delays

Once your order has been dispatched, you will receive a confirmation email with a tracking number. Mirella Mart is not responsible for delays caused by customs, postal services, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery.

5. Returns & Refunds

Your satisfaction is our priority. If your item arrives damaged, defective, or significantly different from what was described, please contact us within 7 days of delivery with photographic evidence and your order details.

Eligible refunds or replacements will be processed within 5–7 business days of approval. Please note:

We do not accept returns for change of mind
Items must be reported within 7 days of the delivery date to be eligible
Return shipping costs (if applicable) are the responsibility of the customer unless the item is confirmed defective

To initiate a return or refund request, please contact us at GigiKrofft9609@outlook.com.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, and product descriptions, is the property of Mirella Mart or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Mirella Mart shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill. Our total liability to you for any claim arising from a purchase shall not exceed the amount paid for the product in question.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using our site, you consent to the collection and use of your information as described in our Privacy Policy.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the relevant courts.

10. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed of any updates.